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Leafworks has truly delivered with their Attachments Manager App, addressing a common everyday usage issue within Zendesk. The lack of attachment management capabilities has long been a pain point, but Leafworks has stepped up to the plate and provided a solution. Unlike other attachment manager apps in the marketplace, Leafworks' app stands out with its ability to preview all relevant day-to-day files. This feature has been a game-changer, saving our organization significant time and disk space. With the ability to preview attachments and copy text directly from them, we can seamlessly integrate information where it's needed. Kudos to Leafworks for their innovative and practical approach to attachment management in Zendesk. Don't waste your time with others; this is the one you want.