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We researched all the alternatives we could find and Word WandAI us much better. The agent has alot more control over the output - you can adjust the length of the responses, the tone etc. Very powerful! When comparing the price tag for Zendesk Advanced AI, the choice was easy. Worth every penny for us - it's the only AI that performs well at a great price point. My team would freak out if we took this away from them, which is about as good of a review as an app can get.
Word WandAI has been incredibly impactful for our support team, significantly reducing our ticket backlog while elevating our customer service. The app's user-friendly interface and diverse response options make it incredibly easy to navigate and use. We can't highly recommend Word WandAI enough!
Finally a ChatGPT app that works! I use Word WandAI every day to generate answer to tickets, it's the first thing I do when I open a ticket. It's definitely faster and better at writing than I am on my own. It's just like having ChatGPT in Zendesk, it's awesome!
Worth every penny for us - it's the best AI Zendesk app and at a great price point. The instruct feature is fantastic, especially when combined with our existing macros - it's a real time-saver for our team!
I am an early user of Word WandAI but have been really impressed. Its super simple to use and some of the responses are truly remarkable. Highly recommended!
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