Zoho CRM

Help your customer support agents to view Zoho CRM data inside every ticket

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Your business can improve its customer support by bringing them both to the same page. The Zoho CRM app lets you spot opportunities, be more efficient, and reduce costs while greatly improving your capability as a support agent.

Integrate your Zoho CRM and Zendesk accounts to give your sales and support teams an unhindered flow of information, by providing your customer support agents with Contact, Lead and Potential details straight from Zoho CRM.

Know your customers:

A support teams requires all possible information about their customers, in the right context, before starting an interaction. Installing this app gives information about your Zoho CRM Leads, Contacts and Potentials inside every Zendesk support ticket. Better equipped for better business

Integrating Zoho CRM and Zendesk opens up fresh information to support teams, letting them ask more pertinent questions and give more prudent answers. A better equipped support team will take your business to the next level, by improving the quality of your customer interactions.

Better communication:

Sales and support teams are the two pronged sources of customer interaction that matter the most. Integrate them using the Zoho CRM plugin to have a hassle-free transfer of knowledge between two of your most crucial teams.

Sign up for a free trial today! => https://www.zoho.com/crm/?src=zd

App details

Works with
Support
Installs
100+
Author
Zoho
Version
1.0.1
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

What people are saying

4.0

(148)
2 reviews
Anonymous
almost 4 years ago

The integration between Zoho and Zendesk breaks constantly. I need to uninstall and reinstall every couple of months. Is there any solution to avoid this?

Anonymous
about 5 years ago

About 10% complete. Maps contacts to accounts. Incorrect mapping for Account:Notes. No back button within the integration/app so when you find a broken mapping between fields, you have to reload the entire app.

Displaying 2 of 2 ratings

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