Your business can improve its customer support by bringing them both to the same page. The Zoho CRM app lets you spot opportunities, be more efficient, and reduce costs while greatly improving your capability as a support agent.
Integrate your Zoho CRM and Zendesk accounts to give your sales and support teams an unhindered flow of information, by providing your customer support agents with Contact, Lead and Potential details straight from Zoho CRM.
A support teams requires all possible information about their customers, in the right context, before starting an interaction. Installing this app gives information about your Zoho CRM Leads, Contacts and Potentials inside every Zendesk support ticket. Better equipped for better business
Integrating Zoho CRM and Zendesk opens up fresh information to support teams, letting them ask more pertinent questions and give more prudent answers. A better equipped support team will take your business to the next level, by improving the quality of your customer interactions.
Sales and support teams are the two pronged sources of customer interaction that matter the most. Integrate them using the Zoho CRM plugin to have a hassle-free transfer of knowledge between two of your most crucial teams.
Sign up for a free trial today! => https://www.zoho.com/crm/?src=zd
Apps install directly into your account
The integration between Zoho and Zendesk breaks constantly. I need to uninstall and reinstall every couple of months. Is there any solution to avoid this?
About 10% complete. Maps contacts to accounts. Incorrect mapping for Account:Notes. No back button within the integration/app so when you find a broken mapping between fields, you have to reload the entire app.
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