The ticket data integration is nice to have. However, the integration is not configurable in any way. New contacts are created with a HubSpot lifecycle stage to "Lead". This interferes with lead reporting in HubSpot.
I have just integrated Zendesk to Hubspot and it appears to show the ticket information in the activity log. Please note you need to add this view to your filter - this may be why you cannot see the information.
it doesn't work.
I've installed this, but like anon below, the tickets/categories/etc. don't sync with Hubspot. Instead, all you have is a basic contact sync. This makes it somewhat irrelevant.
Does this work? Connected to HubSpot and no activity on tickets in the activity feed in HubSpot.
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