Virtru Secure Share

Close tickets faster by easily and securely exchanging sensitive customer info.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
25+
Author
Virtru, Corp
Version
1.90
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

What people are saying

1.0

(1)
1 review
Permanently Deleted User
11 months ago

I cannot recommend this product. Initially, the demonstration video impressed us, leading to our decision to purchase. Upon agreeing to their initial quote, we encountered our first issue: the product failed to perform. Realizing we required Zendesk integration, the company issued a new quote, which we also accepted. Subsequently, they requested our Zendesk API Key, which we promptly provided and received assurance of compatibility. However, what followed was a frustrating 16-day ordeal filled with server-side errors and an inability to view any documents. The support team's response was disappointing, focusing solely on requesting client-side logs, despite our repeated submissions. Ultimately, after more than two weeks of struggles, we switched to https://www.sendsafely.com/, which functioned flawlessly from the start.

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