Twyg has been a game-changer for our customer support. We’re a company with a complex support setup, with users in many different countries, making it really hard to analyze feedback manually. We use Twyg’s AI to automatically identify the top FAQs of our users. This allowed us to create more comprehensive self-service resources, reducing inbound ticket volumes by 60%! The insights we get from Twyg have been invaluable. If you’re looking for a tool to reduce your workload and improve customer satisfaction, no matter how complex your support setup is, Twyg is a must-have!