Apps install directly into your account
The OCR app from Knots made a huge difference in the way we serve our customers with warranty claims. Just by reading the PDF, we reduced the amount of manual work by half, increasing the brand experience and quality of support. Highly recommend it!
At this price, the other OCR apps are more affordable but they cannot do PDF to text. just image to text. For us we use image to text only so this app is overpriced.
Knots PDF OCR Converter is an amazing app that will read messy PDFs and automatically fill out fields on your Zendesk forms. This is a massive time saver and automatically creates many data points. It's also worth mentioning this will reduce the human error in manually filling out forms, especially text/numbers. It's incredible being able to generate rich and accurate reports to inform strategic decisions. If you work with documents coming into your Zendesk or to want supercharge your Zendesk instance; I'd recommend the Knots platform!
We have been able to greatly simplify the daily work of our agents in many areas and have also saved a lot of working time. The wide range of applications leads to more and more possible uses for us over time. We are very satisfied and can only recommend it.
Displaying 4 of 4 ratings