Pre-fill ticket forms

Automatically fill in Zendesk Guide webforms by scanning QR codes or clicking on pregenerated links.

Preview image of app
Preview image of app
Preview image of app

This QR Code app allows you to generate QR Codes and links for your Help Center. When a customer clicks on the link, or scans the printed QR Code they will be automatically redirected to your Help Center.

With the custom sidebar app you can even generate codes that prefill form fields so that important fields in your forms are prefilled with the correct information.

You can fill in serial numbers in IT support forms, customer account numbers for your clients, device IDs when logging issues for defect hardware,...

See the full use case example on https://premiumplus.io/integrations-apps/form-field-prefill/

Powered by Premium Plus.

The app was developed by Premium Plus. We’re an award winning Zendesk Master Implementation Partner with over 500 active and happy customers. We’re here to help if you need guidance on how to get the most out of Zendesk. Visit premiumplus.io for more information.

Need a custom app to for your Zendesk instance to meet a specific need? Sure thing! We can build one seamlessly fitting your wishes and requirements. Need inspiration? Visit the apps section on https://premiumplus.app.

App details

Works with
Support
Installs
10+
Version
2.1
Price (USD)
Free 3-day trial, then $39.00 per month

Apps install directly into your account

What people are saying

4.0

(5)
5 reviews
Justin Ramsey
over 3 years ago

We couldn't get it to work with our Zendesk forms. It wouldn't populate the form. And, there's no support documentation or online support from the vendor. We ended up cancelling after the free trial.

Anonymous
over 3 years ago

excellent!

Anonymous
over 3 years ago

Love this app!

Anton Admin
almost 4 years ago

Tried the app and it works like a charm.

Anonymous
almost 4 years ago

Very unique application! We are going to be using it a lot

Displaying 5 of 5 ratings

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves