Project Management

Create Children tickets that all link back to a parent ticket.

Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
1000+
Author
Zendesk
Version
2.5.1
Price (USD)
Free

Apps install directly into your account

What people are saying

3.0

(1840)
4 reviews
Gustavo Freire Lopes
almost 2 years ago

The app has issues with web responsiveness soon after link a child ticket.

Carly Adams
about 2 years ago

This has the potential to be very good but is just lacking if you add some more functionality. Like the things you can do with the other free link apps combined with this one that will do it. 1. A search function so not only using the ID as an option. 2. A linked type so you can pick why/how it is link Parent, Child, Blocks, Blocked By and Related to. (With options for, you can not close if links are not closed) 3. The UI for the free Linked Ticket App is better as it has things that look and feel more like the main UI. It has Cc, Tags and a checkbox to add or remove the "copy current ticket description". 4. I would suggested when the app use a pop out modal when selecting the link this as an option you can also turn on a off for those who need more room to work and the sidebar may not be good.

Anonymous
almost 5 years ago

Really bad UI. You can't use a macro when you're creating a child ticket. Not sure what the purpose of this app is.

Ahmed Tabl
over 6 years ago

The application was just going perfect, now with the update i can only clone minor fields and the other fields is not allowable, please try to revoke the update or even enhance it by the same features found on the old.

Displaying 4 of 4 ratings

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