Pathlight Conversation Intelligence

Analyze every conversation with GenAI to uncover hidden insights.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Author
Pathlight
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

What people are saying

5.0

(2)
2 reviews
Anonymous
about 3 years ago

Pathlight gave us the tools we needed to set agent and team-wide goals and hold ourselves accountable to performance against those goals. The dashboard is great and a very clear way for agents and managers to see progress over time.

Permanently Deleted User
about 3 years ago

Pathlight has been a game changer for us over at Pair Eyewear! The CX frontline staff now have easy access to their dashboards and can action the change we're trying to drive on a daily basis. I can remember trying to hack my way into Agent Dashboards using fancy sheet tricks and can say this has been a breeze for sure! Highly recommend Pathlight as a big part of a best in class CX tech stack :-)

Displaying 2 of 2 ratings

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