While Zendesk provides you with a basic email design, it’s not easy to customize it to reflect your brand. Email Template Builder solves this problem: this app contains a variety of modern email templates and an intuitive interface that lets you customise the look and feel of your Zendesk emails with ease. And, best of all: you don’t need any coding skills!
You’ll find four “classic” templates in this app. These templates look and feel like the native Zendesk experience, but they’re fully responsive and let you add your logo and customise the footer text. These are the classic templates:
These templates have a bold, coloured header and a call-to-action section at the bottom.
The business and commerce templates reflect the designs of our our Help Center themes so you can easily align your Zendesk emails with the look and feel of your help center.
These sports-themed templates reflect the design of our own ‘Sports Collection’ help center themes, enabling you to align your Zendesk emails with the look and feel of your help center. They all feature a banner header (to which you can to add two links), and a call-to-action section.
The application supports uploading images to use as logo, header or footer images within the application. Applications are hosted via Cloudflare Images free of charge. Or you can use your existing logo and header images from your website or help center.
Need a new template for the holidays with a snowy header images and a custom call to action? Want a new email template to highlight your spring promotions or major product update? Our App now supports multiple templates. You can configure any template to your liking and save it for later use. Swap betweeen templates, test out a new design while keeping the old one active, all from within the app!.
Our apps and email templates are updated regularly to support new Zendesk features and capabilities. Have any questions about this app or any of the templates? Feel free to contact us.
In need of a custom email template to meet a specific need? Just let us know your wishes and requirements and we’ll build it for you.
Premium Plus is your guide to a better customer experience. As a Master Partner of Zendesk, Aircall, and Certainly, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.
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Apps install directly into your account
$249.00 once off payment
By buying the app as a one time purchase you get the full app without paying a monthly subscription.
This includes: * All our templates * Updates and support
$79.00 per month
By buying the app as a subscription at a lower monthly price:
This includes: * All our templates * Updates and support
I use this app all the time to update email templates and show a nice design to clients. Really easy to use!
the appearance in desktop and mobile is huge different , seems like the code generated by the template is not responsibale for monbile device. How can we make it similar as destop in the mobile device?
It's unfortunate that your experience wasn't optimal for mobile. It's worth reaching out to our support team via support@premiumplus.io to see if they have any advice to make the code more responsive and maybe fix some specific issues. Kurt Pinoy - CEO
I recently started using the Email Template Builder application, and I am extremely impressed with its features and ease of use. The user interface is intuitive and well-designed, which makes it a breeze to create beautiful and effective emails. The app also has a lot of options for customizing the HTML, which allows me to create exactly the look and feel that I want. Overall, I'm very happy with this app and would highly recommend it to anyone who needs to create custom HTML for their emails.
Hi Michael, A big thank you for your 5 star review 🙏 After all, that's what we do it for, happy customers :-) Kurt Pinoy - CEO
Pretty great app to quickly develop a nice looking email template for our instance. Love the ability to upload images directly within the app (no need for copy pasting URLs) and saving a specific template for our upcoming Halloween campaign in advance is useful for our Marketing team!
Hi, Thanks for this 5 star review 🙏 Always nice that you want to share your experience here and that you want to recommend us within the Zendesk Community Kurt Pinoy - CEO
Not the best..can't upload emails (need to create a public image url for each image), can't remove items from the template without editing the HTML, and can't edit fonts either within their interface. You basically get a $100 tool that will add an image and link to your emails, which you could probably do for free by googling a free html generator. Not worth the price.
Hey, Glad to announce that we now allow for uploading images within the app! However, the purpose for this app is to allow people without HTML experience to create a nice template. If you know how, you can use these templates as a basis to further customisation in code, or you can indeed code your own with help of Google, Stack Overflow or other sites.
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