Chattermill for Support

Get actionable insights from customer conversations.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Struggling to make sense of your customer feedback and take action? With Chattermill, your whole team gets instant access to insights hidden in customer feedback. Chattermill uses cutting-edge AI to give your team real-time insight into what your customers are saying, giving you the power to create superior products and deliver exceptional service.

Chattermill helps with:

  • Aggregate all your customer feedback and conversations in one place with dozens of prebuilt integrations
  • Understand ticket topics / reasons for contact
  • Sentiment for each of the topics discussed
  • Advanced CX reporting with completely customisable dashboards
  • CX Automation (eg. create Zendesk tickets for NPS detractors, send a Slack message when a ticket mentions a topic)
  • Advanced anomaly detection and alerting for topics and sentiment

Leading companies use Chattermill to find patterns in Zendesk data, pass the right insight to the right team and add intelligence and automation to their customer experience.

App details

Works with
Support
Author
Chattermill Analytics Limited
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

What people are saying

Be the first to write a review

Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves