Deeplinks App by LEAFWORKS

The Deeplinks App for Zendesk makes it possible to call a custom URL right within your ticket.

Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
200+
Author
LEAFWORKS
Version
2.4.11
Price (USD)
Free

Apps install directly into your account

What people are saying

4.0

(6)
6 reviews
Anonymous
over 3 years ago

I want to have a link to external user profile on the ticket page. But the placeholder "reviewer.external_id" doesn't work.

Tommy (Anatolii Binkovskyi)
almost 4 years ago

Is it still not possible to add the option to use Full-URLs from a custom field? It is the selling point for me.

Developer Photo
Response from developer
over 3 years ago

In the meantime we added this feature to use full URLs and also added the option to use non-http URLs to open a GUI/Client locally. The app-update is about to be submitted to the marketplace very soon.

John P.
about 5 years ago

Seems like a nice replacement for External links. I had one problem though. I have a custom field that is a full URL, and the app marks it "invalid" if I try to just enter {{ticket.customfield_12345678}} as the full URL contents. It seems to want a 'https://www.example.com/' at the beginning before it considers the string valid. Interested in hearing the pricing......

Developer Photo
Response from developer
about 5 years ago

We've added the option to use Full-URLs from a custom field as task in our backlog. Should be available in the next version of the app.

Anonymous
about 5 years ago

This is great! I'm having some issues adding another row. My [Add Row] button is disabled after adding one row.

Developer Photo
Response from developer
about 5 years ago

First of all thank you for the review! This feature is disabled in the FREE version of the DeepLink App. The PLUS version (paid app / month / account) is available soon wihin the Zendesk Marketplace.

Dan Blum (Customer Support)
over 5 years ago

This app is so simple and helpful, we love it! Bonus points for the ability to customize the color :)

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