Customer 360

Unlock the power of your customer data with Looker inside Zendesk

Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
100+
Author
Playlist
Version
2.3
Price (USD)
Free 14-day trial, then $4.00 per agent, per month

Apps install directly into your account

What people are saying

4.0

(5)
3 reviews
Mariana Moreno
over 4 years ago

No comprendo como armar los paneles desde donde se abre la aplicación

Developer Photo
Response from developer
about 3 years ago

Gracias por probar nuestra aplicación. Lamento escuchar que estabas teniendo problemas. Customer 360 fue diseñado para usarse con Looker. Hemos actualizado nuestra página para que quede un poco más claro. Si tiene acceso a Looker y le gustaría probar Customer 360 nuevamente, avísenos. Estaremos encantados de guiarle a través de la configuración.

Anonymous
over 5 years ago

We love Customer 360. Super easy to set up and maintain, the team was great in helping us set up everything in just a few days and we're now using it on a daily basis to give our agents access to more information via Looker quickly and easily. Since the app is able to look up the requester email and automatically filter Looker dashboards accordingly, there are no clicks needed. Agents literally have information at their fingertips! Happy customers!

Support Admin
over 6 years ago

We started using Customer 360 because building an internal read-only dashboard for our support agents would take too much eng time and resources to finish. I was able to build a dashboard in a day or two and increase our agent's performance by 25%. That is, our backlog is now 25% lower because our agents don't need to dependent on me for data. The app is really simple to use and the team at Customer 360 is super helpful at getting you set up. Their documentation is thorough and they've gone above and beyond to help us get set up! I can't be thankful enough for this app!

Displaying 3 of 3 ratings

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves