Shortcut

Create and link Shortcut Stories from Zendesk tickets

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
200+
Author
Shortcut
Version
1.3
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

What people are saying

3.0

(8)
2 reviews
Jen
almost 4 years ago

Completely agree with previous commenter, when we complete the bugfix in a clubhouse there is nothing happening for linked Zendesk tickets they still suspended and statuses aren't changed.

Anonymous
about 6 years ago

It shows the ticket/story in both platforms, but updates to tickets/stories do not update to the other platform and have to be copied and pasted. None of the dropdown menus when creating a Clubhouse ticket in Zendesk populate with information and you have to use your arrow keys to find the option you are looking for. Both platforms are great, but the integration is lacking.

Displaying 2 of 2 ratings

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