Instagram Channel

Connect your Instagram for Business account to your Zendesk Support

Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
100+
Version
1.4.5
Price (USD)
Free 14-day trial, then $39.00 per month

Apps install directly into your account

What people are saying

2.0

(6)
4 reviews
Carine Mc Ginnity
over 1 year ago

This App is really unreliable. It constantly disconnects. Hopefully Zendesk will release a native integration so we don't have to rely on this.

Anonymous
over 4 years ago

Hola empece hoy la prueba, pero solo me aparecen los comentarios de los post y no me da la opción de responder los directos ni de crear una sola vista para ver cuantos directos tenemos abiertos en este momento. Esto se puede solucionar o no tienen la funcionalidad ya que si no la tienen no me interesaría continuar con la integración.

Anonymous
over 5 years ago

Estou tentando utilizar a extensão, porém quando eu respondo ela encaminha 5X a mesma mensagem para a resposta que eu dei ao cliente, tem que resolver esse problema!

Developer Photo
Response from developer
over 5 years ago

Hi Rafael, Thank you for your review. And I'm so sorry that you have experienced this issue. I'm aware that there has been some issues with multiple comments, but it should be fixed now. If you experience anything else, please let us know on email support@helphouse.io #helpsome regards, Emil Jepsen / helphouse.io

Anonymous
over 5 years ago

We have had this App in use for 2 months now and when we have need to have it work, to copy the public IG posts comments, it has worked 20% of the time. The support is also based in Europe and only by email so you have to wait 12-24 hours to get a response. Not good. Is there a more reliable IG app out there? Considering to cancel it soon.

Developer Photo
Response from developer
over 5 years ago

Hi Jean, Thank you for your review. I'm so sorry that you experienced that the app is unstable. We know that there have been some issues, but we've worked really hard on fixing those and most of the issues are already fixed. If you experience something else, please email us at support@helphouse.io :) #helpsome regards, Emil Jepsen / helphouse.io

Displaying 4 of 4 ratings

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