Skipper

Keep track of your agents' skipping behaviour

Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
25+
Author
Sparkly
Version
2.3
Price (USD)
Free 7-day trial, then $199.00 per month

Apps install directly into your account

What people are saying

4.0

(2)
2 reviews
Anonymous
over 5 years ago

Exactly what we needed.

Anonymous
over 6 years ago

Good information, but no way to export data or enter a date range. Report shows the 5 agents with the most skipped tickets, but you can't see beyond the top 5 so there's very little analysis to be done. Also, there is a field for agents to put in a reason for skipping, but there is no way to make this field required so as soon as agents figure out that they can leave this section blank, they will.

Displaying 2 of 2 ratings

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