This App requires access to the conversations API for advanced customizations (included in Zendesk Suite Professional plans or above). See About Sunshine Conversationsfor more information.
The TransPerfect Translation app helps you easily translate ticket conversations in an instant directly from your Zendesk Support workspace.
The app integrates seamlessly with the secure and feature-rich GlobalLink NOW AI portal, providing your business with a robust solution for quick and cost-effective multilingual content management.
Supporting over 40 languages, GL NOW employs proprietary neural Machine Translation (MT) technology to deliver accurate and efficient results. It is tailored to meet your unique business needs through customizable features such as glossaries, translation memories, and bespoke engine training.
Designed with security and privacy at its core, GL NOW ensures GDPR compliance, data encryption, and rigorous measures to safeguard every piece of data throughout its lifecycle. The platform offers unparalleled adaptability and peace of mind for all your translation needs.
The TransPerfect Translation app is designed to improve agent productivity and customer satisfaction when managing tickets across different languages.
Install now to streamline your global support process and provide better support experiences.
If you need support for Zendesk Guides, please reach out to us at zendesksupport@transperfect.com for more details on our Guides offering.
Apps install directly into your account
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