Engage Key is a productivity-boosting app developed to empower support teams by recognizing and rewarding exceptional performance. Created by Nextbee, a leader in innovative customer engagement solutions, Engage Key helps organizations foster a culture of motivation and excellence. Our mission is to provide intuitive tools that enhance team collaboration and deliver exceptional customer experiences.
The Engage Key app is designed to celebrate and track your support team’s success seamlessly. Recognize top-performing agents with features like 'Daily Achievers,' where you can spotlight team members who resolve the most tickets in a day. Monitor detailed agent performance through the comprehensive 'Agent Statistics' section, which provides insights into ticket resolution counts and individual contributions.
With easy-to-use toggle enablement and customizable settings, Engage Key ensures that every team can tailor the recognition and reporting process to suit their needs. Whether you're managing a small team or a large enterprise, this app simplifies performance tracking and boosts morale.
By integrating Engage Key into your Zendesk account, you'll create an environment where agents feel valued, leading to improved productivity, higher job satisfaction, and better customer outcomes. Experience the perfect blend of recognition and performance management with Engage Key today!
Apps install directly into your account
Be the first to write a review