Use AI technology to reply to tickets in Zendesk without any per user fees. This app will help agents craft message replies to tickets using context from the ticket comments and allow agents to provide the best in class support your customers expect.
The app allows users to:
*Generate a best 'Next Reply' for the ticket
*Change the tone of the reply
*Rephrase the reply
*Expand on the reply
*Refine the reply
*Translate content
*Use your own prompting to generate code samples
The applications are endless for this great app that takes advantage of modern AI models to enhance the output to your valued customers. The app is great for small or large teams and for those agents that English may not be their native language. Explore all the possibilities of AI with the AI Reply Writer app!
The app is a paid app that uses API services from either OpenAI (ChatGPT), Google (Gemini), or Perplexity.AI. Each offer their own unique benefits and are supported in the same app! This app uses API keys from either OpenAI, Google, or Perplexity.AI. You must already have an account or sign up with one of the providers to take advantage of this app. As with all AI, use it to your advantage but make sure agents still read the output and make their own necessary changes to the content.
Apps install directly into your account
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