Delete Ticket Attachments

Auto-deletes Zendesk ticket attachments in a set date range to save storage.

Preview image of app
Preview image of app
Preview image of app

The Delete (Redact) Ticket Attachments is designed to help businesses effectively manage their Zendesk storage by automatically redacting attachments in tickets based on a specified date range. As your Zendesk instance grows, the accumulation of large attachments can quickly consume valuable storage space, resulting in increased costs and slower system performance. This app offers a simple yet powerful solution to free up storage while ensuring data security.

Key Features:
Automated Attachment Redaction: Specify a date range to target old tickets and their attachments for redaction, saving you the time and effort of manual cleanup.
Configurable Date Range: Easily select the start and end dates for redacting attachments. You can choose to delete attachments from a specific time period while keeping recent files intact for future use.
Efficient Storage Management: By redacting large and unnecessary attachments from past tickets, you can significantly reduce your Zendesk storage usage, helping to avoid additional storage fees.
Seamless Integration: The app integrates directly into your Zendesk environment, providing an intuitive interface for easy configuration and management.

App details

Works with
Support
Author
IT BYTES
Version
2.1.0
Price (USD)
$149.00 per month

Apps install directly into your account

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