The Delete (Redact) Ticket Attachments is designed to help businesses effectively manage their Zendesk storage by automatically redacting attachments in tickets based on a specified date range. As your Zendesk instance grows, the accumulation of large attachments can quickly consume valuable storage space, resulting in increased costs and slower system performance. This app offers a simple yet powerful solution to free up storage while ensuring data security.
Key Features:
Automated Attachment Redaction: Specify a date range to target old tickets and their attachments for redaction, saving you the time and effort of manual cleanup.
Configurable Date Range: Easily select the start and end dates for redacting attachments. You can choose to delete attachments from a specific time period while keeping recent files intact for future use.
Efficient Storage Management: By redacting large and unnecessary attachments from past tickets, you can significantly reduce your Zendesk storage usage, helping to avoid additional storage fees.
Seamless Integration: The app integrates directly into your Zendesk environment, providing an intuitive interface for easy configuration and management.
Apps install directly into your account
Be the first to write a review