Team Relay

Broadcast messages to Zendesk users and groups

Preview image of app
Preview image of app
Preview image of app

Team Relay

Reach your Zendesk team members by sending messages to specific users, groups or everyone.

Features

✅ Instant Notification

Even with the Team Relay top bar closed, your team members will see the app icon blinking when they have unread messages.

✅ High Importance & Pinning

You can send a message with "High Importance" and it will stick to the top of each team member's inbox, and they will not be able to delete it. Team members can also "Pin" a message, which will bring the message to the top of their view for ease of access.

✅ Message Expiry

Messages can be sent with an expiry so they disappear, avoiding distraction and confusion.

✅ Read Reports

Make sure everyone who needs to see the message has seen it.

✅ Delegate Communication Responsibility

By default, Team Relay allows Admins to send messages, but Admins can easily allow other team members to send messages.

✅ Custom Pricing & App Hosting

We offer both custom pricing and hosting in your own environment, contact us for further information.

App details

Works with
Support
Author
Saassle Software
Version
1.0.0
Price (USD)
Free 7-day trial, then $3.00 per agent, per month

Apps install directly into your account

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