ClickSend SMS

Send SMS from tickets + bulk SMS campaigns. Free replies. No platform fees.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Level-up customer support with ClickSend SMS for Zendesk.

Send and receive text messages seamlessly within Zendesk, enhancing your customer support capabilities globally.

Key Features

  • Send and receive SMS Improve ticket support by sending SMS directly to contacts. Create customisable SMS templates to streamline workflows.
  • Send texts to thousands of customers Reach up to 1,000 customers at once by sending personalized bulk SMS from Zendesk.
  • Use the filter to send SMS to Zendesk groups
  • Easily send texts to different groups using the filter within Zendesk.
  • Schedule messages to send on certain times and dates Schedule messages to automatically send, perfect for reaching customers in different timezones.
  • Find, solve, and answer messages quickly Receive SMS all in one place for comprehensive conversation history. Search by keyword or filter messages by unsolved, unassigned, open, updated, or closed.
  • Use Placeholders to personalise SMS to large groups Personalize messages in large sends with customer details, such as name and more.

Integrate Zendesk with ClickSend in a few easy steps. Follow this helpful guide: Learn to set up SMS with Zendesk and ClickSend.

About ClickSend

ClickSend is a global SMS platform that helps you reach your customers, no matter where they are in the world. With rock-solid reliability, simple setup, and pay-as-you-go pricing—trusted by over 90,000 businesses.

App details

Works with
Support
Installs
5+
Author
ClickSend
Version
1.0.3
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

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