Ticket Parser Autofill

Automatically extract data from ticket comments and autofill fields

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Tired of spending hours manually extracting and organizing data from your Zendesk tickets?

Say hello to the Ticket Parser Autofill App, an intelligent tool to automate and simplify your workflow. This app helps you parse ticket data, extract key information, and integrate it effortlessly into your workflows.

No more copy-pasting, manual entry, or endless back-and-forth between apps. With our parser, you’ll save time, reduce errors, and supercharge your productivity!

Demo video of Ticket Parser Autofill

Features That Make Your Work Easier

Fully Customizable Parsing Rules

Create parsing rules tailored to your unique needs. Whether you’re looking to extract shipping details, customer IDs, or order numbers, the app adapts to your workflow.

Automated Data Extraction

Automatically identify and extract significant information like customer names, addresses, order numbers, or product details from ticket comments without manual action.

Autofill Ticket Fields

Swifteq’s parser app populates extracted data into the relevant ticket fields, saving time and reducing the likelihood of errors.

Screenshot of Ticket Parser App

Use Simple Parsing Rules

Define the rules in a simple manner, using regular expressions or AI to specify what data to extract.

Real-Time Processing

Speed is key! The parser app processes tickets in real time, so your team always has up-to-date information at their fingertips.

Quick and Easy Setup

Get up and running in minutes, thanks to the user-friendly interface and straightforward setup process.

Seamless Integration with Workflows

Integrates effortlessly with your existing Zendesk triggers and automations, improving your workflows without disturbance.

Ticket Parser App

Secure and Reliable

Your data security is our priority. The app complies with all major security protocols to keep your information safe.

Click Install now to start your free 14-day trial. No credit card required.

Learn more about our Ticket Parser Autofill App.

Why Choose Swifteq’s Parser App?

🎯Time Saved on Manual, Repetitive Tasks

No more wasting hours manually extracting or organizing ticket data. Let our app do the heavy lifting so your team can focus on solving customer issues.

📈 Improve Customer Experience

Faster ticket resolution times mean happier customers. Automate routine tasks and focus on delivering personalized service.

Boosted Team Productivity

With less time spent on tedious tasks, your team can handle more tickets and provide faster responses to customers.

🎯 Improve Accuracy & Reduce Errors

Say goodbye to human error. With automation, you’ll get precise data every time.

💼 Streamline Your Workflow

Make your processes smoother and faster by integrating parsed data directly into your existing tools.

💸 Improve ROI with Increased Efficiency

By saving time and eliminating inefficiencies, you’ll get a better return on investment.

💰 Cost Savings

Eliminates manual tasks, saving you precious resources and reducing operational costs.

Swifteq customers

How It Works

  1. Install the App: Add the Swifteq Parser App to your Zendesk account directly from the Zendesk Marketplace.

  2. Set Your Parsing Rules: Customize the app to identify and extract the data fields that matter most to your operations.

  3. Watch It Work: Once configured, the app will automatically parse incoming tickets, organizing data in seconds.

  4. Put Your Data to Use: Export parsed data or use it within Zendesk to streamline reporting, routing, and more.

Support and Resources: For assistance or more information, visit our support page or contact our support team directly through the app.

About the Developer:

Ticket Parser Autofill App is developed by Swifteq, a qualified Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist Zendesk apps help Support Teams work smarter while keeping the customer experience at the center of everything they do.

Don’t wait — let the Ticket Parser Autofill App transform the way you handle customer support data.

Effortless, efficient, and built for you!

Free Trial Available: Experience the power of automated ticket parsing risk-free.

👉 Get Started Now!

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App details

Works with
Support
Installs
25+
Author
Swifteq
Version
1.1.0
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

What people are saying

5.0

(1)
1 review
Anonymous
1 day ago

Every Swifteq App is easy to manage & easy to use!

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