Overview:
The Download Call Recordings is a powerful and intuitive Zendesk sidebar app designed to streamline the management of call recordings. This app provides customer service agents with quick and easy access to all call recordings associated with a ticket, enabling them to play and download recordings directly within the Zendesk interface.
Key Features:
Unified Recording Access:
Displays a list of all call recordings linked to the current ticket. Easy navigation through recordings with clear, organized listings.
Playback Functionality:
Built-in audio player for instant playback of call recordings. Supports various audio formats to ensure compatibility.
Download Options:
One-click download for individual recordings. High-speed downloads to save recordings locally for review or archival.
Apps install directly into your account
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