Siena Insights

Automate tagging and Voice of the Customer reporting

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Still manually tagging tickets? There's a better way.

Siena Insights helps you identify unique contact reasons, tag tickets automatically, and answer questions quickly. Leading companies like Pinterest and Hubspot use Siena Insights because it:

  • Makes 67% fewer mistakes than manual tagging
  • Tags tickets with issues specific to your business

Tagging tickets with Siena Insights is faster, more accurate, and cheaper than manual tagging. Siena Insight's reporting and analytics suite then makes it easy to improve key metrics or better serve specific customer segments.

Try it for yourself - Siena Insights offers a free 7-day trial, and then has affordably priced plans for businesses of all sizes. Automated tagging will start within 30 minutes after you install the app.

App details

Works with
Support
Installs
Less than 5
Author
Siena Labs Inc
Version
1.0
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

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