My AskAI is the ultimate easy-to-setup and affordable AI customer support agent for Zendesk.
Available 24/7 to answer your customers’ questions, trained exclusively on all your Help Docs, it knows everything about your business.
Save your company time and money, and allow your CS team to then spend more time on Customer Success, complex queries and higher-value customers.
⬇️ On average, SaaS and ecommerce businesses adopting My AskAI see their “human” support tickets fall by 78%, overnight — check out Customer.io's (SaaS) or Swytch's (ecommerce) Zendesk case studies.
👉 Try it out today, with our 30-day free trial, then watch your support tickets fall away...
Once you've created your AI agent for Zendesk and trained it on your Help Docs, you can connect it to your Zendesk account.
Then it will act as your 1st line of support — deflecting over 70% of new customer tickets (thank you AI!). It does this by accurately answering your customer's questions using only knowledge from your Help Docs.
Your new AI assistant/chatbot can:
You can also connect your internal APIs to provide your AI agent with more information about your customers, e.g. recent orders, subscription plan, and more.
Fun fact: We're also 10x cheaper than Intercom's Fin AI.
See our full Zendesk setup help docs.
Tickets aren’t the only type of AI bot we can provide you with, My AskAI can also certainly help:
With My AskAI, you’ll be an AI maestro in no time!
Apps install directly into your account
After exploring many options to integrate with Zendesk, we discovered MyAskAI and decided to give it a try. It turned out to be exactly what we were looking for. So far, the app has significantly reduced our wait times, first response times, and overall ticket backlog. The interface is easy to use and very user friendly and the team is incredibly helpful, supporting us every step of the way to achieve success!
Love to hear this Graziano! Hitting all of our goals there and looking forward to working on getting your AI resolution up higher still!
This AI tool for Support has not only streamlined our support process but also made the agent workday more flexible. I highly recommend it for any team looking to elevate their support game!
Thanks Dominyka :) Exactly what we like to hear!
We've had a great experience with MyAskAI so far - the integration with Zendesk is really helpful to keep our support agents' work in one place. The MyAskAI team has been really helpful in getting everything set up and customized to fit our needs.
Glad to hear it! It's been great working with you so far :)
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