Hourly Billing

Bill your clients for the time your agents spend working on support tickets.

Preview image of app
Preview image of app
Preview image of app

Optimize your billing process with our app designed to track and invoice the time your agents spend working on support tickets. Whether in Zendesk Support or Zendesk Talk, our tool ensures you capture every billable moment efficiently and accurately.

Functionality:

-Comprehensive Time Tracking in Support: Monitor the time your agents dedicate to each support ticket within Zendesk Support, ensuring precise billing and productivity analysis. - Zendesk Talk: Keep track of agent time spent on customer calls in Zendesk Talk, providing a holistic view of all support activities. - Detailed Reporting: Generate comprehensive reports that detail the time tracked, making invoicing clients straightforward and transparent.

App details

Works with
Support
Author
ROCA
Version
3.1.9
Price (USD)
Free 15-day trial, then $99.00 per month

Apps install directly into your account

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