Ticket Manager

Simplify and automate the creation and editing of tickets in bulk.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Increase the efficiency of your operation by creating and updating tickets in bulk with a simple configuration and user-friendly interface.

Features

  • Bulk creation and editing of tickets via CSV files and customizable rules.
  • Monitoring of status and processing errors.
  • History of submitted processes.
  • Control over native fields, customizable fields, tags, and inclusion of comments in HTML format.
  • Standard load templates to expedite the submission of new tickets.

In each processing submission, you can specify the ticket properties you want to create or modify through an easy-to-use interface, even for users with little technical knowledge of Zendesk. The Ticket Manager also includes auto-filling of the submission form in native fields, using the corresponding names in the CSV file headers, making everyday operation easier.

App details

Works with
Support
Installs
Less than 5
Author
AktieNow
Version
1.5.1
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

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