Both Zendesk and third-party platforms offer numerous generative AI features for agents. However, a significant limitation for users in Britain, Australia, or New Zealand is that AI responses are typically in US English. This app simplifies the process by allowing agents to translate messages to UK English in just two clicks before sending them.
Maintain authentic communication whilst still gaining the productivity enhancing benefits of generative AI
Agents can seamlessly integrate this into their workflow with just two clicks, streamlining their use of generative AI tools.
Retain all rich text formatting when converting the message
Whether it's Zendesk Generative AI tools, third party apps or content copy pasted in from another source as long as it is in the message box it will be converted
Apps install directly into your account
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