Urgentime is a video solution that allows companies to improve their customer support by integrating features such as screen sharing, photo capturing, and real-time pointers. With our simple and intuitive technology, your teams can offer fast and personalized assistance without requiring additional installation or travel.
With one click, a text message, and a video call starts. Fully connected in real time to Zendesk, there's no need to manually input your ticket data, everything is automated.
At Urgentime, our mission is to revolutionize remote customer relationships by making them smoother, more responsive, and more human. We have worked hand in hand with healthcare professionals, emergency services, and businesses from all sectors to create a solution that meets the growing needs for remote interactions.
With this expertise, our technology simplifies communication while increasing the efficiency of interventions. Our vision is clear: to make support as simple as a phone call, but with the efficiency of video.
Apps install directly into your account
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