We solve support tickets for you! We help your team respond better and faster by understanding the tone of voice and context, and we handle repetitive tickets that don't require human intervention.
Workspace App: This initial step helps us learn what the team modifies and what remains unchanged, allowing us to automate replies accordingly.
Full auto-reply for top cases that do not change at all.
👉🏼 Swamped with over 1,000 customer tickets a day?
👉🏼 Want to automate responses without losing the personal touch?
👉🏼 Want an AI assistant that helps your team craft answers, boosting efficiency and satisfaction?
Multiple agents manage permissions, understand data, and adjust tone better. They collaborate to provide precise, suited responses.
Yes, we provide API and webhook integration to connect your AI agent to other tools and systems, automate tasks, and streamline your workflow.
Yes, Officely integrates with GPT, Claude, LLaMA, and more. We go beyond simple API connections to these models, employing our own machine learning processes.
Our Workspace app on Zendesk is not time-limited but operates in demo mode only, without publishing or integration options.
Data security is top of mind for us. Surprise us!
🔐 SOC2 - On the way :)
🔐 GDPR - On the way :)
🔐 ISO 27001 - On the way :)
Contact us at enterprise@officely.ai if you need an NDA or Enterprise security questionnaire.
We are Officely AI. We're here to:
1️⃣ Help your team get the right answers fast.
2️⃣ Solve (for real) support tickets using AI.
3️⃣ Adapt all LLMs models to one place.
You can read more about us here.
Get started with the Workspace App for Free! 👇
Apps install directly into your account
As the Head of Customer Care, I decided to try out Officely Team AI Agents internally before switching to full auto-reply. I have to say, I'm impressed! The responses are authentic and spot-on, and I love that we can control everything—from the knowledge base to the tone of voice. This is a real game changer for our team! Nicole Head of Customer Care