Agents Only

On Demand gig software platform to manage your customer support needs

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Agents Only is a new model to build your customer support teams by marrying humans with software and AI. Improve productivity and efficiency by pairing your own Help Desk to live agents, to manage customer support needs.

Access top-talent using our platform to make running your GigCX solution truly easy. We connect your customers with motivated agents who are incentivized to provide the best experience possible. By putting your projects on our platform, you can cut a significant portion of overhead labor and resource expenses from your budget. Then our gig platform, enhanced by AI, will make it easy to reinvest some of it into incentivizing agent productivity and performance.

The Agents Only integration utilizes the rich data feed from Zendesk to provide:

  • Real time data analysis for contact feedback

  • Coaching for performance improvements

  • Simple agent profile synchronization

  • Schedule adherence calculation

  • Insights and trends

App details

Works with
Support
Author
Agents Only
Version
1.0.0
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

What people are saying

5.0

(1)

Be the first to write a review

Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves