Access Logs

Check an agent event log for the current ticket

Preview image of app
Preview image of app
Preview image of app

Please note

The Advanced Data Privacy and Protection add-on is required for this app to function.

Features

  • Obtain the Event Log for the watched ticket
  • Get data in the UI that is only accessible via API by default
  • Filter, sort, and search through the displayed log

What the app does

Check the event log to see what an agent or admin has accessed in the current ticket. The access log serves as your record of both read and write events for the ticket.

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Support

Please contact us if you have any issues or questions. You can report bugs and request new features on our Help Center

App details

Works with
Support
Installs
Less than 5
Author
OAPPS
Version
1.0.1
Price (USD)
Free 14-day trial, then $29.00 per month

Apps install directly into your account

What people are saying

5.0

(1)
1 review
Anonymous
2 months ago

Allows supervisors to see who was checking into specific tickets.

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