Working with Surveypal and the team has been amazing. They have a great product that works well and gets you the insight you need from your customers. They walked us through every step of the way and got us up and running with a great user experience. I highly recommend using their app for getting NPS scores and feedback from email and other channels. Thanks guys!
great
We tried to implement the NPS with several other providers before we found Surveypal. Surveypal is the single provider that could meet all of our requirements and already had a seamless integrations with Zendesk in place. Their support while setting up our surveys was fast, very friendly and really walked the extra mile to make sure all our surveys are set up in the way that we had imagined. Furthermore, there product is visually appealing and I'm looking forward to get a lot of helpful insights from our customers directly in our reporting in Zendesk.
We are using Zendesk solutions in several of our projects. All of us know, how it important, to understand the needs of end-users. But from another side, users don`t want to answer all these ordinary questionnaires, because we have it a lot on every step. In this situation Surveypal helps us) Easy questions-answers, nice pictures, and a lot of fun give us more responses from end-users and many more possibilities to increase our products! Thanks a lot to Surveypal team)
We have been using Zendesk from 2012 and started using Surveypal about six months ago in hopes of getting reliable feedback from customers. We got personal help from Surveypal to make sure we have a smooth start and it surely was. Surveys are really easy to create and manage and all works perfectly on computer, phone or tablet all alike. Results are easy to see and all can be sent back to Zendesk automatically for easy reporting. We are looking forward to utilize Surveypal even more in future.
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