Having an AI assistant in our help desk system has been a game changer. It suggests relevant answers instantly, reducing the time our team spends on each ticket.
We’ve been using easel for six months, and the improvements keep coming. The team behind it is great at iterating and adding valuable features.
Impressed by the accuracy of the AI-generated responses. It’s saved our team countless hours of repetitive work, and the ability to pull in sources from our help center is a great feature.
Easel AI has made internal knowledge sharing so much easier. Our support team no longer has to dig through old tickets—the AI fetches relevant answers instantly. Saves us a ton of time.
Fantastic customer service and a solid AI tool. AI ChatGPT Agents has been great at addressing our specific use cases by using multiple unique AI bots (we have a couple of complicated product categories), and we’ve seen significant improvements in handling support queries.
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