Shopware 5 Connector by MorfDev

Connect your Zendesk account with Shopware 5 store.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

The Shopware 5 Connector for Zendesk Support and Chat will allow you to connect your Shopware 5 stores and display customer information on the Zendesk side.

This will help to better search and verify information, as well as provide more effective support.

The application by default uses the ticket requester email for searching and looks for information on the Shopware 5 store. Found information is divided into detailed data about the customer and all orders associated with this customer. In addition, the application can connect several Shopware 5 stores at the same time and display information for each store.

Main features of the application:

1.Providing information about the customer and orders directly in the ticket page

2.Ability to connect multiple stores at the same time and search across all stores (by request, need 'Upload Private App' ability)

3.Additional search by email or order number. Used if the customer is not found by ticket requester email or if you want to find data by other email/order

4.Filtering orders. Helps to find the right order if there are too many of them.

  1. 'Watch Order' feature. You can pin order to ticket and see order info in additional block.

App details

Works with
Support
Author
MorfDev
Version
1.0.0
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

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