Anecdote for Chat

Customer understanding and research platform

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Unearth the insights buried within your customer feedback using Anecdote, the AI-powered analytics platform purpose-built to reveal the underlying reasons behind customer churn and to identify valuable feature requests. Integrate your qualitative feedback tickets directly from Zendesk to gain a comprehensive view via an insightful dashboard. Anecdote can assist you with:

Centralizing your Zendesk customer feedback for a unified, easily accessible repository.

Pinpointing the key factors contributing to customer churn so you can take targeted action. Identifying and prioritizing feature requests to enhance your product roadmap. Creating advanced, customizable reporting dashboards to help you make data-driven decisions.

Automating tasks such as flagging high-importance topics or sending alerts for notable shifts in customer sentiment.

Utilizing advanced anomaly detection to alert you of unexpected changes in feedback topics or sentiment.

Join leading enterprises who trust Anecdote to sift through their Zendesk data, delivering actionable insights that help reduce customer churn and enrich your product offering.

App details

Works with
Chat
Author
Anecdote
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

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