As a fast-growing game-tech company with an "eyes-on-the-customer" mentality and a drive to improve our products, we need a partner to help us manage our top call drivers. We found this in Moveo. The virtual assistant they provide helps us improve the gaming experience and services we offer our customers, we manage our top call drivers faster than before, and of course, our team uses a no-code, easy-to-use environment to build and manage the VA. Last but not least, the Moveo support team is friendly and always available to help with anything that comes up.
Since integrating with Moveo, the chatbot handles a significant portion of inquiries, allowing agents to focus on more complex tasks. The app's intuitive self-service features empower customers to find quick solutions independently, reducing the need for agent intervention. Last but not least, Moveo is a great team always available and willing to help!
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