Faqtual

An integrated knowledge base and snippets manager for customer support teams

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Faqtual is a simple and powerful knowledge base and snippets manager for customer support teams.

Share your team’s knowledge effortlessly, reuse common templates and canned messages, and use AI to write messages and keeping your content up to date. Faqtual lets you instantly sync your entire team’s knowledge, FAQs, and canned replies.

You can use Faqtual right inside many of your favorite products, including Zendesk. This means you don’t have to jump between a bunch of tabs or trawl through documentation to solve customer problems – all your team’s information is right at your fingertips.

Faqtual helps you respond faster to customer enquiries, improving customer satisfaction and saving you a tonne of time.

Faqtual is perfect for customer support teams who need a simple, intuitive way to stay on top of their team’s knowledge and answer customer questions faster.

App details

Works with
Chat
Installs
Less than 5
Author
Gyrotechnics Group Pty Ltd
Version
1.0.1
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

What people are saying

Be the first to write a review

Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves