Centribal Platform

Centribal Platform is a conversational tool for creating, managing and training bots.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Dettagli app

Funziona con
Support
Autore
Centribal
Prezzo (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details
1 recensione
Anonimo
about 3 years ago

During the past year, we worked with Centribal to create a bespoke help desk using omnichannel technology to provide the community with free support services during the Covid-19 pandemic. Centribal supported the masuno.app project in creating a knowledge center with more than 900+ articles and a mental health hotline integrating ChatBot, forms, SMS, email, and telephone in a seamless way. Their solution helped us reach our audience in real-time, creating a stronger connection with users by providing a more pleasant experience that removed many of the documented barriers for access to these services: including fast turnaround, access for persons in remote areas, organic and intuitive experience. We'd highly recommend Centribal to any private or public organization looking to improve their customer/user experience and advance their digital transformation goals. They're knowledgeable, professional, agile and a pleasure to work with.

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