Blitzz

Remote Visual Assistance for Call Centers and Remote Inspection.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Dettagli app

Funziona con
Support
installazioni totali
5+
Autore
Blitzz
Versione
2.0.1
Prezzo (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Le app vengono installate direttamente nel tuo account

1 recensione
Anonimo
12 months ago

Our team utilizes this to integrate to Blitzz without having to leave the agents' home base of the Zendesk interface. Links to the agent's license in Blitzz. Allows us to connect to customers for verification and troubleshooting purposes in real time. I like that it posts an internal note with Blitzz session details to the ticket. One thing to note is that the app itself is only accessible from an existing ticket, in order for it to link the details to that ticket. So it won't appear on an unsubmitted new ticket.

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