Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing
Integrating Ringover with Zendesk Support makes it easy for teams to delight their customers by offering them excellent voice and messaging support.
Available with the entire Zendesk Suite plan, enterprises can launch a support contact centre in just five minutes. Access landline and mobile numbers from 60+ destinations and call up to 110 destinations worldwide using any internet-connected device.
Once integrated, the Ringover dialer will appear directly in the Zendesk Support workspace. Agents can easily chat with customers over the phone or via text messaging using their Ringover phone number. All interactions via phone, SMS and WhatsApp are automatically synced into tickets within Zendesk Support. Users connected to Empower by Ringover (add-on), can also enrich tickets with AI-generated conversation summaries, transcripts, and insights.
Video: Zendesk + Ringover Integration
Try Ringover with Zendesk free for 7 days here.
Le app vengono installate direttamente nel tuo account
Straightforward to use, the Ringover Empower integration synched to Zendesk is a game changer! I have the recording, the summary and the next steps directly in my ticket without any effort.