Skipper

Keep track of your agents' skipping behaviour

Preview image of app
Preview image of app
Preview image of app

Dettagli app

Funziona con
Support
installazioni totali
25+
Autore
Sparkly
Versione
2.3
Prezzo (USD)
Free 7-day trial, then $199.00 per month

Le app vengono installate direttamente nel tuo account

2 recensioni
Anonimo
over 5 years ago

Exactly what we needed.

Anonimo
over 6 years ago

Good information, but no way to export data or enter a date range. Report shows the 5 agents with the most skipped tickets, but you can't see beyond the top 5 so there's very little analysis to be done. Also, there is a field for agents to put in a reason for skipping, but there is no way to make this field required so as soon as agents figure out that they can leave this section blank, they will.

Visualizzazione di 2 di 2 valutazioni

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