AI-driven WFM with forecasting, scheduling, real-time & historical reporting.

A Cloud-based Workforce Management (WFM) Solution for Contact Centers using Zendesk

Improve your workforce management by using your Zendesk data within injixo WFM.

Improve your workforce management by using your Zendesk data within injixo WFM.

Transforming CX for increased efficiency, reduced costs, and better outcomes

Support operations for AI-powered copilot, automation, and workforce management

Route 101 Workforce Engagement Management (WEM) Powered by Calabrio ONE

Fique no controle do seu Zendesk

Manage your Zendesk subscription easily via the new Optimate.me self-service portal.

Stay on top of your Zendesk account with the new SupportCX Support App.

Create tailored training scenarios for agents with the LMS app by Zendesk Labs.

Mantén el control de tu cuenta de Zendesk con la nueva herramienta CXC Insights

Automatically assign tickets to agents equally with Round Robin for Zendesk