Read Receipts for Zendesk Pro

Add Read Receipts and Email Tracking to Zendesk in Seconds.

Preview image of app
Preview image of app
Preview image of app

App Details

Works with
Support
Installs
200+
Author
Infigos LLC
Version
2.1
Price (USD)
Multiple plans available

Apps install directly into your account

Plans and pricing

Pro

Free 7-day trial, then $2.00 per agent, per month

Perfect for support teams that need essential read receipt tracking and actionable insights. Pro plan includes

  1. Real-time read receipt tracking
  2. Zendesk native integration
  3. Real time analytics & auto-tagging
  4. Basic email support
  5. Flexible billing (pay only for selected agents)
Pro+

Free 7-day trial, then $3.00 per agent, per month

Built for support teams that need advanced features & priority support. This plan includes everything in Pro, plus:

  1. Track triggers, URL Clicks & automations like CSAT forms.
  2. Onboarding & setup assistance
  3. Priority email support
  4. Early access to new features & visibility into roadmap

What people are saying

5.0

(77)
70 reviews
Anonymous
about 3 years ago

This app is a huge help for support agents who want to know if they are really shouting into a void or if someone is reading their emails. We ran into a problem with the app causing a random broken image link in our proactive SMS sent from Zendesk. I contacted the app developers at night, before leaving work, and I had a solution when I logged in in the morning! Fantastic service!

Anonymous
over 3 years ago

Great app, our Cx agents rely on it constantly. The support from David is awesome - quick resolution of requests. An excellent adjunct to Zendesk Support.

Anonymous
over 3 years ago

Great app, really useful and easy to install and use. The support from David is also perfect: fast & reliable!

Anonymous
over 3 years ago

Fantastic app and legendary customer service! David replied to my requests with instant, super professional, thorough information. This is an easy win for anyone using Zendesk.

Anonymous
over 3 years ago

What a support from David! He is professional and super helpful.

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