Just like the previous comments ... It's nice to be able to visualize Zendesk status in Notion but apart from that, this connection is pretty useless. The point of connecting 2 tools/apps is to allow them to interact ONE WITH ANOTHER (not yelling, I just didn't know how to write it in bold characters here).
It's basically just a link from Notion to the Zendesk ticket...not super useful. In Notion, I'd like to be able to pull in Zendesk tickets by organization so that I can create a client-specific landing page. In Zendesk, I'd like to be able to tie in Notion tickets to Zendesk tickets, and then update Zendesk status when the Notion status changes.
I wish it worked just like Jira or Trello, allowing Zendesk users to link a ticket to a Notion database.
It is great that you can check statuses in Notion, but it would be great if you can allow a Support Personnel to link a ZenDesk Ticket directly to a Notion Card/Database, similar to how ZenDesk has built in capabilities with Jira.
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