Better Attachments

The app is incredibly helpful for clearing files and freeing up storage space in Zendesk quickly, efficiently, and conveniently. The support I received from Marc, the developer, has been nothing short of amazing! For every question or feature request I had, Marc was attentive, thoughtful, and genuinely committed to delivering the best user experience. I highly recommend this app to anyone considering purchasing additional storage space — download this first and save a significant amount of money!

Awesome! Does exactly what I needed. Also - the developer reached out and asked for feedback after our install; I mentioned that having the ability to zip-download in-line images as well would be very convenient for us. Fully expecting a response of "This will be considered and can't make any promises" I just moved on. But what happened? The developer had it implemented within 68 minutes from when I shot off my email! Mental! By no means would I expect that on the regular, but super impressive to see this time! Well done! Happy user :-)