Trustpilot Reviews

Manage and respond to Trustpilot reviews from Zendesk.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App-oplysninger

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Support
samlede installationer
500+
Forfatter
Trustpilot
Version
2.0
Pris (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
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2 anmeldelser
Anonym
over 2 years ago

C'est une bonne application, une fois configurée c'est génial ! En revanche, certains clients ne souhaitent pas donner leurs coordonnées clients, uniquement leurs pseudos, mais nous pouvons contacter la personne pour lui demander de nous en dire plus, ce qu'elle peut refuser, mais cela ne nous empêche pas de répondre. Facile d'utilisation et très pratique !

Anonym
over 3 years ago

The app does what it says, it allows you to create tickets based on Trustpilot reviews and reply to them. I'm marking this app down as there is no option to "Find Reviewer", and the subject line is badly formatted if it includes an order number. If you need to "Find Reviewer" then you need to go back to the TP site, so now you need to use 2 systems instead of 1.

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