Read Receipts for Zendesk Pro

Add Read Receipts and Email Tracking to Zendesk in Seconds.

Preview image of app
Preview image of app
Preview image of app

App-oplysninger

Arbejder sammen med
Support
samlede installationer
200+
Forfatter
Infigos LLC
Version
2.1
Pris (USD)
Multiple plans available

Installering af apps direkte på din konto

Abonnementer og priser

Pro

Free 7-day trial, then $2.00 per agent, per month

Perfect for support teams that need essential read receipt tracking and actionable insights. Pro plan includes

  1. Real-time read receipt tracking
  2. Zendesk native integration
  3. Real time analytics & auto-tagging
  4. Basic email support
  5. Flexible billing (pay only for selected agents)
Pro+

Free 7-day trial, then $3.00 per agent, per month

Built for support teams that need advanced features & priority support. This plan includes everything in Pro, plus:

  1. Track triggers, URL Clicks & automations like CSAT forms.
  2. Onboarding & setup assistance
  3. Priority email support
  4. Early access to new features & visibility into roadmap
70 anmeldelser
Anonym
about 3 years ago

This app is a huge help for support agents who want to know if they are really shouting into a void or if someone is reading their emails. We ran into a problem with the app causing a random broken image link in our proactive SMS sent from Zendesk. I contacted the app developers at night, before leaving work, and I had a solution when I logged in in the morning! Fantastic service!

Anonym
over 3 years ago

Great app, our Cx agents rely on it constantly. The support from David is awesome - quick resolution of requests. An excellent adjunct to Zendesk Support.

Anonym
over 3 years ago

Great app, really useful and easy to install and use. The support from David is also perfect: fast & reliable!

Anonym
over 3 years ago

Fantastic app and legendary customer service! David replied to my requests with instant, super professional, thorough information. This is an easy win for anyone using Zendesk.

Anonym
over 3 years ago

What a support from David! He is professional and super helpful.

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